Refund and Returns Policy

This website is operated by PAKSHILAJIT LLC, a Florida limited liability company (Document No. L22000046084), trading as Pakminerals (Florida Fictitious Name Reg. No. G26000156541), 8444 Cayuga Dr, Stockton, CA 95210, United States.

Shipping

All orders are dispatched from Abbottabad, Pakistan. Orders are processed and shipped within 2 business days of payment confirmation.

Estimated delivery time is 6 to 12 business days, depending on your location and customs clearance. Every parcel is fully insured and tracked.

Returns

We accept returns within 4 days of you receiving your order. Before sending anything back, please email us at sales@pakminerals.pk with your order number so we can authorise the return.

Refunds

Refunds are issued only after the returned item reaches us and has been inspected. Once we confirm the piece is in the same condition in which it was sent, your refund is processed.

Please note:

• The buyer is responsible for shipping costs both ways: sending the order to you and returning it to us.
• A 5% processing fee is deducted from the refunded amount.
• Items returned damaged, altered, or not in their original condition are not eligible for a refund.